Water Department

After Hour Emergencies (Water & Sewer Repair)

If you are having water and/or sewer problems after hours and need assistance, the Water Utilities Department has personnel on standby around the clock. Just call the after hours number, 800-286-1262, describe the situation, and the appropriate personnel will be paged to come out and assist you.

The City of Bentonville Water Utilities Department operates and maintains a water distribution system and a sewer collection system. Bentonville purchases its water from Beaver Water District which obtains and disinfects the water from Beaver Lake.

Our Water Utilities Department is made up of 39 full time employees who are dedicated to provide the residents of Bentonville with professional and prompt service. Our water system has a 1 million gallon elevated storage tank located on Water Tower Road, a 2 million gallon elevated storage tank on Northwest 12th street and 2 ground storage tanks of 3 million gallons and 6 million gallons located on Walton Boulevard. These storage facilities allow Bentonville to have appropriate water storage for peak demand and to supply adequate pressure.

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Sewer Collection

Our Sewer Collection system is made up of sewer main lines and manholes. The purpose of the sewer collection system is to provide a route for wastewater to reach the Bentonville Wastewater Treatment Plant through sewer main lines which vary in size from 6 to 24 inches while travelling through some of our 3,000 manholes.

Cross Connection & Control Program (CCCP)/Backflow Prevention

The City of Bentonville has an active and comprehensive Cross Connection and Control Program. Our program is modeled by and supported throughout the Arkansas Department of Health. The City of Bentonville's CCCPs sole intent is to protect the integrity and safety of our drinking water and distribution system. The CCCP details and defines the types and uses of approved Backflow Prevention Assemblies and testing necessities. Protection of our/your drinking water is paramount to the City of Bentonville Water Utilities. Our CCCP is a helpful step in assuring that our citizens and guests received the best possible product we can provide.