Why are there additional costs?

An estimated portion of the fuel cost is included in the electric rates, however as the costs to produce and supply energy, primarily driven by the variability in the cost of fuel, the PCA ensures the full cost is to provide electricity is recovered. Fuel costs for the various power plants that service Bentonville include, coal, lignite and natural gas which can increase or decrease with the market.

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1. What is my account number?
2. Where is the Utility Billing office located?
3. Do I qualify for the Average Billing Program?
4. Why does my bill seem high?
5. What is the Power Cost Adjustment (PCA)?
6. Why are there additional costs?
7. Is this just something in Bentonville?
8. What can I do to help keep my costs low?
9. How do I request an extension?
10. How do I purchase a pet license?
11. How do I replace my trash bin?
12. I have a large item that I need to throw away, how do I do that?
13. How much is my bill?
14. How do I register my account on Invoice Cloud?
15. My bill has a Balance Forward/Past Due amount. Can I pay this with my new bill?
16. Can I pay online to reconnect services?