Do I qualify for the Average Billing Program?

After you have service for twelve months, you can choose to sign-up for the City’s Average Billing Program.

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1. What is my account number?
2. Where is the Utility Billing office located?
3. Do I qualify for the Average Billing Program?
4. Why does my bill seem high?
5. What is the Power Cost Adjustment (PCA)?
6. Why are there additional costs?
7. Is this just something in Bentonville?
8. What can I do to help keep my costs low?
9. How do I request an extension?
10. How do I purchase a pet license?
11. How do I replace my trash bin?
12. I have a large item that I need to throw away, how do I do that?
13. How much is my bill?
14. How do I register my account on Invoice Cloud?
15. My bill has a Balance Forward/Past Due amount. Can I pay this with my new bill?
16. Can I pay online to reconnect services?