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Refund Policy

A $5.00 cancellation fee per person, per activity, will be charged for all refunds processed for activities, programs, leagues and wellness classes.

Programs-Activities-Wellness Classes-Camps
Five full business days notice must be given in order to receive a full refund. No refunds will be issued after the first class meeting.

 

Private Rentals
Applicable to Melvin Ford Aquatic Center, Lawrence Plaza, field and park rentals:
Private event renters must give five full business days notice before the reserved date in order to receive a full refund for a cancelled party.  Any cancellations after that will not receive a refund.

Teams/Leagues
No refunds will be granted to participants once league registration has closed.

Races
No refunds will be granted to individuals once registered for a race.

Injuries
If an unforeseen physical disability occurs, limiting the participant’s ability to engage in a registered activity, the Parks and Recreation Supervisors will work with the patron to assess the situation and identify appropriate action.  A Physician’s note is required for any refund request due to injury/illness.

Inclement Weather
In the event that a rental reservation has to be cancelled due to inclement weather, a full refund will be given to the renting party.  Inclement weather will be determined by the Parks and Recreation Department. 

Melvin Ford Aquatic Center
No admission refunds will be granted to patrons who have already entered the facility.