http://www.bentonvillear.com

Utility Billing and Collections

City Utilities Information

To get signed up for City Utilities (Electric, Water, Sewer, & Trash) you will need to visit the Utility office located in the City Hall building in downtown Bentonville, 117 W Central Avenue.  See below for security deposit and rate information.

Deposits
General Information:

Residential Customers:
If you have had residential service with the City of Bentonville at another location and you had no more than two late payments during the last twelve months of service you may qualify for no deposit.

You may also qualify to have your deposit waived with a letter of reference from your current utility if you have had service for twelve months with no more than two late payments.

Commercial & Industrial Customers:
If you have had commercial service with the City of Bentonville at another location and you had no more than two late payments during the last twelve months of service you may qualify for no deposit.

If a deposit is required, you may choose to provide a Irrevocable Commercial Letter of Credit from a financial institution, rather than presenting a cash deposit with the City of Bentonville.

Your deposit is based on the average utility bill at the location you are requesting service.

All Customers:
If you have had a utility account turned over to a collection agency, filed bankruptcy on a City of Bentonville utility account or your final utility bill is more than 15 days past the due date, your deposit is twice the standard deposit amount.

Standard Deposit:

Residential:

  • All Services $100
  • Electric $50
  • Water/Sewer $50
  • Garbage $10
  • Irrigation $50


Commercial Minimum Deposit:
  • All Services $200
  • Electric $100
  • Water/Sewer $100
  • Garbage $20
  • Irrigation $50


Industrial/Large Power Minimum Deposit:
  • All Services $500
  • Electric $400
  • Water/Sewer $100
  • Garbage $20
  • Irrigation $50

Water taps
Materials supplied by city:
5/8" service - $1,000.00
1" service - $1,100.00
Double Service - $12,00.00
2" service - $3,000.00

Materials supplied by contractor:
4" tap - $175
6" tap - $350
8" tap - $500
12" tap - $600

Sewer taps
4" sewer tap - $125.00

Street Alterations
Street Cuts: $100.00/square yard
Curb Replacements: $15.00/linear foot
Sidewalk Replacements: $22.50/square yard
Road bores: $20.00/linear foot

Electric
(479) 271-3135

[Residential]
Summer
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 600 KWH $0.051
Each KWH Over 800 KWH $0.049

Winter
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 600 KWH $0.051
Each KWH Over 800 KWH $0.044

[Tax-exempt First 500 KWH]
Summer
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 300 KWH $0.051
Each of next 300 KWH $0.051
Each KWH Over 800 KWH $0.049

Winter
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 600 KWH $0.051
Each of next 300 KWH $0.051
Each KWH Over 800 KWH $0.044

[Commercial]
Summer
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 1800 KWH $0.072
Each KWH Over 2000 KWH $0.049

Winter
Facilities Charge $6.00
Each of first 200 KWH $0.078
Each of next 1800 KWH $0.072
Each KWH Over 2000 KWH $0.044

[Large Power]
Demand Charge First 25 KW $121.00
All Additional KW per KW $4.84
Each of First 200 KWH $0.027
Each KWH over 200 KWH $0.022

[Large Power with 3% Discount - L3]
Demand Charge First 25 KW $121.00
All Additional KW per KW $4.84
Each of First 200 KWH $0.02619
Each KWH over 200 KWH $0.02134
Water rates
Monthly service rates
5/8” $7.20
1” $18.00
1 ½” $78.00
2” $84.00
3” $126.00
4” $360.00
6” $780.00

Inside city usage rate:
(Note: these rates reflect a change in cost per gallon, effective 1/1/08, due to an increase from Beaver Water)
First 100,000 gallons @ $3.19 per 1,000
Next 400,000 gallons @ $3.20 per 1,000
Next 500,000 gallons @ $2.96 per 1,000
Over 1,000,000 gallons @ $2.86 per 1,000

Wastewater rates
Monthly service rates for Wastewater
5/8" & 3/4" $6.04
1" $19.89
1 1/2" $73.89
2" $78.89
3" $115.89
4" $324.89
6" $699.89
Wastewater usage rate:
$3.47 per 1,000 gals







Location
117 W Central Ave
Bentonville, AR
72712

Hours
Office:
Monday - Friday
8:00am - 4:30pm

Drive-Thru:
Monday - Friday
8:00am - 4:00pm

Contact
Phone:
479.271.3100

Fax:
479.271.5917