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- Existing Customers
You can choose to have your utility bill drafted directly from your bank account each month on your due date.
After you have 12 bills issued you can choose to sign-up for the City’s Average Billing Program.
Utility customers have two options for receiving notifications about their due date.
The City is in the process of converting to meters that report their reads automatically to the City.
Find details about the new updated online payments website.
You can report outages 24 hours a day by calling 800-286-1262 or go to our online reporting site.
The City receives thousands of payments every month. To ensure your payment is promptly credited, please return your payment coupon and do not fold, staple or paperclip your payment(s).
Hours
City Administration Building
1000 SW 14th St
Monday - Friday
8 a.m. - 4:30 p.m.
Drive-thru
1000 SW 14th St
Monday - Friday
8 a.m. - 4:30 p.m.