The Water Utilities Department has personnel on standby around the clock.
Please call after-hours number, 800-286-1262. Describe the situation, or submit your request online at bentonville311.com. A BWU professional operator will be paged to assist you.
The City of Bentonville Water Utilities Department operates and maintains a water distribution system and a sewer collection system. Bentonville purchases its water from Beaver Water District which obtains and disinfects the water from Beaver Lake.
Our Water Utilities Department is made up of 54 full-time employees who are dedicated to providing the residents of Bentonville with professional and prompt service. Our water system has a 1 million gallon elevated storage tank located on Water Tower Road, a 2 million gallon elevated storage tank on Northwest 12th street, and 2 ground storage tanks of 3 million gallons and 6 million gallons located on Walton Boulevard. These storage facilities allow Bentonville to have appropriate water storage for peak demand and to supply adequate pressure.
Our Sewer Collection system is made up of sewer main lines and manholes. The purpose of the sewer collection system is to provide a route for wastewater to reach the Bentonville Wastewater Treatment Plant through sewer main lines which vary in size from 6 to 24 inches while traveling through some of our 3,000 manholes.
Cross Connection & Control Program (CCCP)/Backflow Prevention
The City of Bentonville has an active and comprehensive Cross Connection and Control Program. Our program is modeled by and supported by the Arkansas Department of Health. The City of Bentonville's CCCPs sole intent is to protect the integrity and safety of our drinking water and distribution system. The CCCP details and defines the types and uses of approved Backflow Prevention Assemblies and testing necessities. Protection of our/your drinking water is paramount to the City of Bentonville Water Utilities. Our CCCP is a helpful step in assuring that our citizens and guests receive the best possible product we can provide.
Water Utilities Mission Statement
“The mission of Bentonville’s Water Utilities dedicated staff is to serve as water and wastewater professionals, providing consistent, reliable and sustainable services for the citizens of Bentonville, AR.”
