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New Customers
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Starting Services
The City of Bentonville provides electric, domestic water, irrigation water, sewer service and trash/recycling to most addresses within the City. To establish utility service a signed contract will be required.
1. Complete the personal or company Utility Service Agreement.
2. Email your Utility Service Agreement, a copy of the applicant and co-applicant's photo id, and your cover letter (if moving to an apartment) to egovutility@bentonvillear.com
*As part of the identity verification, you may need to provide your Social Security card
3. Call us to continue the account setup process OR stop by our office
*There is a non-refundable $25 service fee applied to all accounts. Same day service from 8AM-2PM is $50.
**Any deposits required must be paid in full at time of application. Deposits refund to the utility account with 12 months of good pay history or when the account finalizes.
EXISTING CUSTOMERS
1. Call us to request a transfer (moving within Bentonville) OR stop by our office
*Your account must be active and all delinquent balances (active or final) must be paid in full to transfer or start new service.
2. If moving to an apartment complex, email your cover letter from your apartment to egovutility@bentonvillear.com
* There is a non-refundable $25 service fee applied to all accounts. Same day service from 8AM-2PM is $50.
**Any deposits required must be paid in full at time of application. Deposits refund to the utility account with 12 months of good pay history or when the account finalizes.